Booking and Reservations

How do I make a reservation or inquire about a rental?

You can make a reservation directly through our website by selecting your desired dates and property. Follow the prompts to complete your booking securely online.

What are your booking and cancellation policies?

We offer flexible booking options with detailed cancellation policies outlined during the booking process. Please refer to our Terms of Service for more information.

Property Information

Is the property pet-friendly?

Some of our properties are pet-friendly. Please check the property listing or contact us directly to inquire about specific pet policies and fees.

Payment and Fees

What forms of payment do you accept?

We accept major credit cards, bank transfers, and sometimes PayPal. Payment methods may vary depending on the property and booking platform used.

Are there additional fees or taxes not included in the rental price?

Yes, additional fees such as cleaning fees and local taxes may apply. These details are typically provided during the booking process and outlined in your rental agreement.

Policies and Terms

What is your check-in/check-out policy?

Standard check-in time is [time], and check-out time is [time]. Early check-in or late check-out may be available upon request and subject to availability.

What are your rules regarding smoking or parties?

Smoking is strictly prohibited inside our properties. Please respect our no-smoking policy. Parties and events are not allowed unless otherwise agreed upon with management.

Maintenance and Support

How do I report maintenance issues?

To report maintenance issues during your stay, please contact our customer service team at (732) 12345678 or email [email protected]. We strive to respond promptly to all maintenance requests.

Miscellaneous

Can I bring additional guests?

All guests should be discussed and agreed before admission, Additional guests may incur extra fees or may not be allowed due to space limitations and local regulations.

Contact Us

If you have any other questions or need further assistance, please don't hesitate to contact us directly. Our friendly customer service team is here to help!

Address:8 Campus Drive Parsippany, NJ 07054